Welcome

Greet everyone who joins with a message, an embed, a welcome image and a button other members press to say hello.

Dashboard
Dashboard › Welcome
Commands
/welcome settings
You need
Manage Server
Element needs
View Channel, Send Messages, Embed Links and Attach Files in the welcome channel.
Plans
More image themes and fields; your own headline needs Basic and your own background needs Premium. See plans

What it does

When someone joins, Element posts in the channel you choose. The welcome can have any mix of:

  • a message of up to 2,000 characters,
  • an embed with a title, description, colour, author, footer and the new member's avatar,
  • a welcome image: a banner with the member's avatar and name in one of Element's themes,
  • a greet button that other members press to welcome them by name.

Each press of the greet button posts a greeting like "@Copper welcomes @Gold to Rayyan's Lounge". Members can press it once each, can't greet themselves, and the button greys out after the time you set.

Why use it

A welcome tells new members they're in the right place and where to go next, and the greet button gets your regulars saying hello. It's the first thing everyone sees.

Set it up

  1. Open the dashboard, pick your server and go to Welcome.
  2. Turn on Welcome messages and pick the channel.
  3. Write the message, and turn on the embed, welcome image or greet button as you like. The preview on the right updates as you type.
  4. Click Save changes.

The welcome guide walks through it step by step.

Placeholders

Use these in the message and the embed's title and description:

PlaceholderBecomes
{user(mention)}A mention of the new member
{user(name)}Their username
{guild(name)}Your server's name
{guild(member_count)}How many members the server has
{guild(join_position)}Their place in the member count, like 1,024th
{guild(joined_today)}How many members joined today

Customise it

  • Embed: colour, author, title, title link, description, footer, a large image, and either the new member's avatar or your own thumbnail.
  • Welcome image: a theme and its accent colour, and up to three fields, like the member number, total members or when the account was made. Paid plans add more themes and fields, your own headline (Basic) and your own background (Premium). It can go inside the embed instead of under it.
  • Greet button: label (up to 80 characters), emoji, colour, and how long it works, from 1 to 10 minutes (5 by default).

Common problems

  • Nothing is posted. Check Welcome messages is on, a channel is picked, and Element can view and send messages there.
  • The image is missing. Element needs Attach Files in the channel. If the image service is down, the welcome posts without it.
  • The greet button is grey. Its time ran out. Raise Stops working after to keep it longer.

Turn it off or reset it

Turn off Welcome messages on the dashboard, or with Main System in /welcome settings. Your settings are kept for when you turn it back on.

Guides